Service Engineer

Position Summary:

• Responsible for installation, maintenance and repair for ZEISS IQS products to meet the requirements from our customers

• Demonstrate customer service skills and knowledge with a high level of passion and dedication utilizing mechanical and electronic aptitude

• Solution orientation with ability to work independently in a high pressure, fast paced and innovative environment

• Provide timely response to all requests from both internal and external customers

Main tasks:

• Work and perform in compliance with company’s regulation and request

• Provide customer service in fields such as installation, maintenance activities and repairs on site as well as remote

• Develop and maintain relationships with customers to achieve the highest possible levels of customer satisfaction

• Provide documents for activities performed utilizing the required format, such as service report, calibration report, etc.

• P...