Service Engineer

Mitsubishi Electric Automation, Inc. • Toronto, Ontario, Canada • Posted March 21, 2026

Location Toronto, Ontario

Job Type Full-Time/Regular

Category Other Installation, Maintenance, and Repair Occupations

Posted March 21, 2026

Field Service
 Toronto, ON • ID: 1173-966 • Full-Time/Regular 
Under supervision, provide technical service and support to the Machine Tool Builders (MTB’s), dealers, and end-users through telephone, on-line and on-site service.
Position Duties and Responsibilities
Provide technical service and support to our customers, including: MTBs, dealers, and end-users via:

On-Site service at customer facilities using learned knowledge and experience of electro-mechanical assemblies, system operations, programming, and diagnosing of equipment problems

In-House telephone support using an automated call distribution network (ACD) with heavy call volume maintaining department goals for time to answer and total log-in time

Communicate with customers in e-mail, on-line chat and internal technical forums

Diagnose equipment breakdowns where knowledge of machinery and other automated systems is used to maintain customer ...
            

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