Service Engineer (Weighing Machine)

Black & Grey HR is hiring a Service Engineer (Weighing Scale) for a reputed client specializing in high-precision machinery for the jewelry manufacturing industry. The role involves installing, maintaining and troubleshooting digital weighing scale machines at client sites along with promoting Annual Maintenance Contracts (AMCs). This is a field-based role requiring technical expertise and strong customer service skills.

Responsibilities

• Install and calibrate new digital weighing scale machines at client locations.
• Conduct scheduled maintenance, troubleshoot breakdowns and provide emergency support.
• Diagnose and resolve technical faults with precision and efficiency.
• Maintain accurate service records and documentation for all client visits.
• Promote AMC services and generate leads during on-site visits.
• Follow up on AMC renewals and convert potential leads into new contracts.
• Deliver product demons...