Service Lead

Service Full Time Burnaby, BC $120,000 - $160,000 CAD per year

Riada has been a trusted partner to mechanical contractors, engineers, and building owners across Western Canada for over 30 years. We represent some of the most respected manufacturers in HVAC, plumbing, and hydronics, and our reputation is built on the knowledge, reliability, and relationships of our people. Our team provides technical sales, application support, and parts and service for a curated portfolio of HVAC equipment manufacturers. We are not just a distributor, we are a trusted technical partner, and that distinction matters in everything we do.

Role Overview

This is a multifaceted, client-facing role that goes beyond traditional service work. The Service Leader is the face of Riada onsite—responsible for maintaining system performance, identifying opportunities for improvement, and connecting field insights back to the broader Riada team.

You will work closely with contra...