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Service Manager

Penske Automotive Group • Canada, Ontario, Canada • Posted March 11, 2026

Location Canada, Ontario
Job Type Full-time
Category Other-General
Posted March 11, 2026

Job Overview


Summary/Objective
The Service Manager runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Ensures the daily availability of technician's time is consistently sold to service customers.


Essential Functions

  • Forecasts goals and objectives for the department and strives to meet them

  • Hires, trains, motivates, counsels, and monitors the performance of all service department staff

  • Prepares and administers an annual operating budget for the service department

  • Maintains reporting systems required by general management and the factory

  • Monitors and controls the performance of the department using reports, tracking systems, and surveys

  • Develops and implements a marketing plan which promotes new and repeat business

  • Understa...

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