Service Manager, ICT Infrastructure
Location
cambridge, england
Job Type
Full-time
Category
IT & Technology
Posted
June 11, 2026
Overview
Your role: Are you passionate about delivering great day-to-day digital experiences for employees while keeping services stable, cost-efficient, and continuously improving? Join our Information Management (IM) organization as a Service Manager, ICT Infrastructure and take ownership of a defined set of infra services while also driving holistic governance across providers and stakeholders.
This is a full-time position. You may be located in any of the Orion sites in Finland, UK, Belgium, France and India. We support a hybrid working model.
Responsibilities
- Manage and develop a defined set of ICT infrastructure services
- Lead cross-provider service integration governance in the infrastructure area to ensure seamless delivery, clear responsibilities, and effective collaboration across suppliers and internal teams
- Manage service providers, contracts, and costs
- Lead contract negotiations in collaboration w...