Service Now - Pm

Capgemini • aguascalientes, aguascalientes, Mexico • Posted June 05, 2026

Location aguascalientes, aguascalientes
Job Type Full-time
Category Other-General
Posted June 05, 2026
**Descripción breve**:
- Knows how to utilize the power of SNOW platform to bring the best from IT service management principles to improve and integrate business processes throughout the entire organization
- Understanding of creating automated, digitized workflows, Enterprise Service Management on SNOW.
- Experience with the ServiceNow implementation approach
- Helped to design and deploy a digital service integration and management solution that delivers a unified digital marketplace and ensures all providers, technologies and capabilities are aligned and effective.
- People management, development & succession planning
**Responsabilidades del puesto**:
- Creation/review/adoption/improvements of framework (policies, processes, guidelines, checklists, templates, baselines, metrics, reports, etc.) required for expansion/ solutioning/ delivery of own portfolio.
- Manage budgets & forecasts, drives revenue growth, improves margins on the portfolio
- Identify a...

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