Service Operations Manager
Location
Australia, New South Wales
Job Type
Full time
Category
Operations Specialties Managers
Posted
June 01, 2026
JLE Group is seeking an experienced Service Operations Manager to lead our service division within the Manufacturing & Hire business. Based in Newcastle, this role offers the opportunity to drive operational excellence across Tech Services, Generator Service, Onsite Delivery, Hire, and Sales operations.
About the role
This is a strategic leadership position responsible for optimising day-to-day service delivery, ensuring safe, efficient, and profitable execution while driving team performance and customer satisfaction.
Key responsibilities include:
- Oversee daily operations of Tech Services, Generator Service, Onsite Delivery, Hire, and Sales teams.
- Plan, schedule, and allocate resources (labour, equipment, subcontractors) to ensure works are delivered on time, within scope, and budget.
- Drive utilisation, productivity, and efficiency improvements across service crews. <...