Service Operations Wi-fi L2 Support Sme

HSBC • azcapotzalco, azcapotzalco, Mexico • Posted June 15, 2026

Location azcapotzalco, azcapotzalco
Job Type Full-time
Category Other-General
Posted June 15, 2026
-Job descriptionIf you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of **Service Operations Wi-Fi L2 Support SME**
**Role Purpose**:
Primary Responsibility is to support all WIFI incidents globally and provide expertise in resolution. Strong working knowledge of Wi-Fi infrastructure. Juniper/MIST experience would be preferred. As part of the role, you will be supporting other IT teams including Incident Management during crisis and represent Connectivity. You will be working within a wider global NOC Team ...

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