Service Performance & Development Manager

KTM Group North America • Munderfing, Upper Austria, Austria • Posted June 06, 2026

Location Munderfing, Upper Austria
Job Type full time
Category Operations Specialties Managers
Posted June 06, 2026

The opportunities are endless when you are fearless

THE TASKS AWAITING YOU

  • Performance & Transparency: Monitoring key service KPIs and developing clear reports and dashboards to enable global comparability
  • Data-Driven Decisions: Analyzing trends and root causes, and deriving concrete recommendations for management and markets
  • Global Quality Standards: Defining and harmonizing service processes and guidelines while balancing global and local needs
  • Improvement & Market Development: Managing international initiatives and strategically building capabilities and best practices in the markets
  • Processes & Innovation: Optimizing end-to-end processes and tools, and promoting data-driven and AI-powered solutions
  • HOW YOU CAN INSPIRE US

  • Bachelor’s degree in business administration, engineering, quality management, or a related field
  • At least 5–7 years of professional experience ...
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