Service Planner - Cebu
Location
mandaue, central visayas
Job Type
Full-time
Category
Management & Operations
Posted
June 03, 2026
Responsibilities
Service Delivery
- Executes service scheduling of all contract & job sales, effectively communicates and responds to clients' service requirements and queries within the Portfolio;
- Ensure timely preparation, monitoring and coordination of advanced fixed schedule for zone in alignment Service Supervisors;
- Assists Service team in communicating service concerns and treatment schedule with customer;
- Ensures timely and accurate submission of monthly State of Service (SOS);
- Prepares the SOR (service order reports) of confirmed schedules for transmittal to service supervisors;
- Daily encoding of treatment in IBS system and submit all served SOR's to accounting / Revenue Officer for invoice attachment;
- Prepares necessary documents such as Certification for Contracts and Termite service upon client's request.
Administration and Policy Directive
- Ensures all re...