Rentokil Initial • Guwahati, Assam, India • Posted July 21, 2026
Location
Guwahati, Assam
Job Type
Full-time
Category
Information and Record Clerks
Posted
July 21, 2026
About the Role
:
The Service Planner / Sr. Service Planner is responsible for end-to-end service planning, data accuracy, system usage, productivity monitoring, and coordination with cross-functional teams to ensure smooth and timely service delivery.The incumbent will report to the AOM/OM / Assistant Branch Manager/Branch Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholdersJob Responsibilities:
Develop proficiency in company software (iCABS, SCP, etc.) and ensure 100% active and >95% usage of Service Companion (SCP)Support digital transition and maintain the accuracy of consumption, TOS, and service dataCoordinate with IT for new users or device-related issuesEnsure error-free documentation and adherence to the ticket-based callout processOrganise daily/weekly/monthly service schedules for all technicians across c...
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