Service Reliability Engineer

Platform excellence, Test Systems & Customers (XTC) organization provides test system services and support to both the Engineering Community & external customers, on complex cross-division and cross-site projects.

Test & Platform Services (TPS) department, a subpart of XTC, provides functional and technical support for all test systems: Customer Facing Test Systems (CFTS), training system (SKL) and Internal Test Systems (ITS). The TPS teams handle incidents and problems, do the functional and response time monitoring, but also configuration change requests on all Test Systems.

Summary Of The Role

In this position, you will be part of the global Test Systems Operations team. Based in Bogota, you will work in a follow-the-sun setup to guarantee the stability of the systems for our customers but also for our internal communities, striving for the highest possible level of service and aiming at progressively raising the bar. Change, incident, and problem man...