Service Reliability Manager (GNSP)
We’re Sky, Europe’s biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact – pushing boundaries, creating solutions, hitting targets. As part of our close-knit team, you’ll enjoy plenty of benefits, plus experiences you’ll only find at Sky.
What you'll do:
Manage shift teamsincluding rota planning / shift cover
Lead business change / service introduction processes fortheServiceReliability team
Lead service improvement initiatives network management platform onboarding
FulfilDuty Operations Manager role as on-call management escalation for operational incidents
Management reporting for change and incident
Undertake network audits / compliance activities
Develop andmaintaineffective communication channels between shift teams, stakeholders, and leadership to ensure seamless operational awareness and responsi...