Service Scheduler

Service Scheduler – Home Care

Do you enjoy fast-paced, jigsaw puzzle-like challenges where every day brings something new and exciting? If you thrive in dynamic environments and love solving problems on the fly, this could be the perfect role for you. Flexibility and resilience are key qualities we value, as our fast-paced environment often requires swift adjustments and creative problem-solving.

About the role
As a Service Scheduler in Home Care, you will

• schedule and allocate our customer services to care workers with consideration to the customers individual care needs, by using our care worker attributes and availability.  
• work closely with Care Facilitators to develop rosters that meet our customer needs whilst  aligning with the BaptistCare Enterprise Agreement, communicate with customers to confirm service appointments and address any customer queries in relation to their scheduled services.