Service Supervisor

To supervise and coordinate service operations, ensuring timely, efficient, and high-quality maintenance, repair, and troubleshooting of heavy equipment, machinery, and air compressor systems, while supporting customer satisfaction and operational efficiency. DUTIES Supervise daily service activities including repairs, maintenance, and troubleshooting works Plan and schedule service jobs, site visits, and technician assignments Ensure all service jobs are completed on time and meet quality standards Monitor job progress and provide technical support when required Guide and support technicians in diagnosing faults and performing repairs on Heavy equipment (e.g. forklifts, generators, machinery) and Air compressors (diesel/electric) Review service reports to ensure accuracy and completeness Assist in resolving complex technical issues Provide timely updates on job status, delays, and solutions Handle customer complaints and ensure proper follow-up and resolution Ensure all service works ...