Service Support Senior Coordinator
Location
Japan, Tokyo
Job Type
Full-time
Category
Information and Record Clerks
Posted
June 16, 2026
Key responsibilities
- Coordinate daily service schedules and assignments for Power and Thermal field engineers, including planned preventive, dispatch, and corrective works on customer site.
- Support Asia Service Administration (Manila) by preparing and submitting service transaction requests, follow-up on processing status, and ensuring timely data updates in ERP/CRM.
- Execute accurate and timely entry of service orders, work completion records, time sheets, and related transaction documents in the company systems.
- Verify and prepare service paperwork for invoicing (, work confirmation, time logs, service codes) and escalate discrepancies to Finance / Service Admin Lead (note: quotation preparation is not in scope).
- Act as t...