Service Support Specialist (On-Site Canning, Ezeiza)
Location
buenos aires, ciudad autónoma de buenos aires
Job Type
Full-time
Category
Informática y tecnología
Posted
May 26, 2026
Service Support Specialist
As a Service Support Specialist, you will monitor live casino play, correct user and technical errors, ensure tables are operational, document errors in real time, and escalates issues as required.
Location: On-site at Canning, Ezeiza, Shopping Las Toscas
Schedule: Weekly rotating schedule – three shift rotation with mornings (6:00-14:00), afternoons (14:00-22:00), and nights (22:00-6:00).
Key Responsibilities
- Ensuring that all tables are operational without interruptions
- Identifying and resolving all game irregularities due to dealer mistake, software issues or any other reason
- Identifying and resolving all real-time incidents on the gaming floor relating to all components of operations, including but not limited to hardware, software, and network connectivity
- Resolving players’ disputes related to the actions of the dealer or any other event that could have...