Servicedesk Agent

We are looking for a dedicated and proactive Servicedesk Agent to join our team in Singapore. The ideal candidate will possess strong problem-solving skills and a passion for delivering exceptional customer service. You will be the first point of contact for our clients, ensuring timely resolution of issues and maintaining high satisfaction levels.

Location: Singapore, Singapore
Work Mode: Work From Office
Role: Servicedesk Agent

• Provide technical support to users via phone, email, or in-person
• Troubleshoot hardware and software issues effectively
• Maintain an accurate log of user interactions and resolutions
• Assist with onboarding new employees on IT systems
• Collaborate with IT teams to improve service delivery processes
• Ensure compliance with company policies and procedures

• Minimum 1 year of...