ServiceNow Admin
Location
Taguig, National Capital Region
Job Type
Full-time
Category
other-general
Posted
June 21, 2026
Job description:
- Manage user accounts, permissions, and roles in JIRA and Service Now
- Create, modify, and optimize projects, workflows, schemes, screens, and fields in JIRA and Service Now
- Develop and maintain integrations between JIRA, Service Now, and other systems using APIs, webhooks, and script runner
- Monitor system performance, security, and availability, and perform regular backups and upgrades
- Provide technical support and training to JIRA and Service Now users, and resolve issues and requests
- Generate and analyze reports and dashboards to track project progress, service quality, and customer satisfaction
- Evaluate and implement new features, plugins, and enhancements to improve the functionality and usability of JIRA and Service Now
Qualifications:
- Bachelor’s degree in computer science, information technology, or related field
- 3+ years of e...