ServiceNow AI Architect
Location
United States, United States
Job Type
Full-time
Category
other-general
Posted
June 20, 2026
Our Client, an IT Services and Consultant company, is looking for a ServiceNow AI Architect for their Remote location. Responsibilities:
+ Assessment & Discovery
+ Lead discovery workshops, stakeholder interviews, and assessment activities.
+ Evaluate current chat, messaging, virtual assistant, and conversational AI environments.
+ Analyze existing platforms, integrations, workflows, knowledge assets, and support processes.
+ Assess organizational readiness for ServiceNow Conversational AI adoption.
+ Document current-state architecture, capabilities, challenges, and opportunities.
+ Strategy & Roadmap Development
+ Develop future-state conversational AI strategies and architectures.
+ Create migration and modernization roadmaps aligned to business objectives.
+ Define phased adoption approaches for ServiceNow conversational capabilities.
+ Identify opportunities to improv...
+ Assessment & Discovery
+ Lead discovery workshops, stakeholder interviews, and assessment activities.
+ Evaluate current chat, messaging, virtual assistant, and conversational AI environments.
+ Analyze existing platforms, integrations, workflows, knowledge assets, and support processes.
+ Assess organizational readiness for ServiceNow Conversational AI adoption.
+ Document current-state architecture, capabilities, challenges, and opportunities.
+ Strategy & Roadmap Development
+ Develop future-state conversational AI strategies and architectures.
+ Create migration and modernization roadmaps aligned to business objectives.
+ Define phased adoption approaches for ServiceNow conversational capabilities.
+ Identify opportunities to improv...