ServiceNow Business Analyst
Location
toronto, on
Job Type
Full-time
Category
IT & Technology
Posted
June 05, 2026
Overview
We are looking for a ServiceNow Business Analyst / Administrator on contract for one of our banking clients in Toronto. Client: Bank Location: Toronto, 2 days a week onsite Duration: 6 months Role Summary
The ServiceNow Business Analyst acts as a
bridge between business stakeholders and technical ServiceNow teams , gathering and translating business requirements into functional specifications that enable effective ServiceNow solutions. The role focuses on
process improvement, platform adoption, and value realization , not platform development. Responsibilities
Act as a liaison between business stakeholders and ServiceNow technical teams to translate business needs into functional requirements. Gather and document requirements, create user stories, and support acceptance criteria and testing efforts. Support process improvement, platform adoption, and value realization within the ServiceNow implementation. Must Have skills / experien...
We are looking for a ServiceNow Business Analyst / Administrator on contract for one of our banking clients in Toronto. Client: Bank Location: Toronto, 2 days a week onsite Duration: 6 months Role Summary
The ServiceNow Business Analyst acts as a
bridge between business stakeholders and technical ServiceNow teams , gathering and translating business requirements into functional specifications that enable effective ServiceNow solutions. The role focuses on
process improvement, platform adoption, and value realization , not platform development. Responsibilities
Act as a liaison between business stakeholders and ServiceNow technical teams to translate business needs into functional requirements. Gather and document requirements, create user stories, and support acceptance criteria and testing efforts. Support process improvement, platform adoption, and value realization within the ServiceNow implementation. Must Have skills / experien...