ServiceNow CMDB Technical Advisor

Confidential • ottawa, on, canada (on-site), ottawa, on, canada (on-site), Canada • Posted March 23, 2026

Location ottawa, on, canada (on-site), ottawa, on, canada (on-site)
Job Type Contract
Category Military Enlisted Tactical Operations and Air/Weapons Specialists and Crew Members
Posted March 23, 2026

Statement of Work

Services:

  • Perform ServiceNow Configuration Management Database (CMDB) assessments and develop a roadmap for enhancements and stabilization
  • Identify opportunity for improving the quality of the data in the Configuration Management Database (CMDB)
  • Troubleshoot and debug existing Configuration Management Database (CMDB) interfaces and improve them
  • Establish a technical project plan with key milestones and providing status updates
  • Create ServiceNow epics and stories
  • Document key technical decisions, issues, and enhancements through the entire development lifecycle
  • Report on development work progress
  • Work with the support team to ensure transition from development to operation
  • Provide guidance and expertise to various stakeholders throughout the life of the project
  • Communicate and collaborate with project team members and key stakeholders throug...
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