ServiceNow Consultant (GRC/CSM)

KPMG Philippines • Remote, Remote, Philippines • Posted June 07, 2026

Location Remote, Remote
Job Type Full-time
Category AGG
Posted June 07, 2026

Job Description: ServiceNow Consultant


Job Summary

The ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform and supporting the implementation and enhancement of modules such as CSM, HRSD, IRM/GRC, SecOps/TPRM, ITOM, ITAM, and CMDB, including ServiceNow AI and automation capabilities. The role includes development, configuration, integrations, and maintenance activities following best practices and collaboration with global teams.


Role Responsibilities

  • Develop and configure ServiceNow modules including CSM, HRSD, IRM/GRC, SecOps/TPRM, ITOM/Discovery, ITAM/HAM/SAM, and CMDB.
  • Create technical design documents, workflows, scripts, and unit test cases.
  • Build platform components using JavaScript, Glide API, Script Includes, UI Policies, Client Scripts, and Flow Designer.
  • Implement and support AI capabilities such as Virtual Agent, N...

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