ServiceNow CSM (Customer Service Management) Technical

Sapsol Technologies Inc • Calgary, Alberta, Canada • Posted March 23, 2026

Location Calgary, Alberta

Job Type Contract

Category Computer Occupations

Posted March 23, 2026

The ServiceNow CSM (Customer Service Management) Technical Lead / Developer to design, create, configure, and implement ServiceNow CSM solutions to meet business needs. This position requires technical leadership, hands-on development, and cooperation with business stakeholders, architects, and other technical teams to ensure high-quality delivery in accordance with best practices and organizational goals.
Experience - 5+ years (with at least 2+ years in a Technical Lead Role)
 
Required Skills & Qualifications -
·        5+ years of ServiceNow experience, with at least 2+ years in technical leadership roles.
·        Deep understanding of ServiceNow platform capabilities and architecture.
·        Develop and customize CSM components such as:
·        Case Management
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