ServiceNow Experience Designer – CSM UX Lead
Location
, , canada, , , canada
Job Type
Full-time
Category
Other-General
Posted
June 03, 2026
A leading IT services firm in Canada is seeking a ServiceNow Experience Designer to enhance customer service capabilities through intuitive digital experience design. The ideal candidate will lead user-centered designs in the ServiceNow CSM module, conduct user research, and collaborate with cross-functional teams to meet business goals. Candidates should have strong UX and service design experience, along with knowledge of inclusive design practices.
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