ServiceNow ITOM Consultant - SNICND
Location
Ottawa, Ontario
Job Type
Full-time
Category
Computer Occupations
Posted
June 08, 2026
ServiceNow ITOM Consultant
Position Overview
Responsibilities
Required Skills
Qualifications
Position Overview
Seeking an experienced ServiceNow ITOM Consultant to manage infrastructure visibility, service mapping, event management, and operational automation for large telecom environments.
Responsibilities
- Configure Discovery, Service Mapping, and CMDB.
- Implement Event Management and Operational Intelligence.
- Integrate monitoring and network management tools.
- Support cloud, network, and infrastructure operations.
- Ensure CMDB accuracy and governance.
Required Skills
- ServiceNow ITOM
- Discovery
- Service Mapping
- Event Management
- CMDB
- Operational Intelligence
- Cloud Infrastructure
- Network Monitoring Tools
- IntegrationHub
Qualifications
- 5+ years of ServiceNow ITOM experience.
- CIS-ITOM preferred.
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