ServiceNow / ITOM Specialist
Location
Toronto, Ontario
Job Type
full time
Category
Computer Occupations
Posted
June 05, 2026
We are seeking a highly skilled ServiceNow Discovery Engineer / ITOM Specialist with strong Software Asset Management (SAM) and Hardware Asset Management (HAM) experience. This role is responsible for designing, implementing, and optimizing advanced Discovery and Service Mapping solutions to ensure accurate, reliable CMDB population while directly supporting SAM, HAM, and ITOM maturity across on‑premises and cloud environments.
Key Responsibilities
- Design, configure, and manage MID Servers to support secure, scalable discovery operations using ServiceNow
- Develop and maintain custom Discovery probes, sensors, and patterns for accurate identification and classification of infrastructure components using ServiceNow
- Ensure high‑quality CMDB population to support SAM and HAM use cases, including data ac...