ServiceNow ITSM Developer
Location
national capital region, national capital region
Job Type
Full-time
Category
Other-General
Posted
June 13, 2026
Experience: 6+ Years
Role Summary
We are looking for an experienced ServiceNow ITSM Developer with 6+ years of hands‑on development experience to design, configure, and enhance ServiceNow ITSM solutions. The role involves deep platform customization, integrations, and collaboration with global stakeholders to deliver scalable and high‑quality ITSM solutions.
Key Responsibilities
- Design, develop, and customize ServiceNow ITSM modules :
- Incident, Problem, Change, Request, Knowledge
- Develop and maintain:
- Business Rules, Client Scripts, UI Policies, UI Actions
- Script Includes, ACLs, Notifications
- Workflows & Flow Designer
- Implement and maintain CMDB aligned with CSDM best practices
- Build and support REST/SOAP integrations , MID Server configurations
- Perform platform upgrades , patching, and regressio...