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ServiceNow ITSM Lead

WILLWARE TECHNOLOGIES PRIVATE LIMITED • bengaluru, karnataka, India • Posted June 06, 2026

Location bengaluru, karnataka
Job Type Full-time
Category Other-General
Posted June 06, 2026

Company: WillWare Technologies
Role: ServiceNow ITSM Lead 
Experience: 8+ Years
Location: Chennai, Bangalore, Hyderabad, Mumbai, Pune, Noida, Gurugram
Work Mode: Onsite

Key Responsibilities

  • Lead end-to-end implementation and support of ServiceNow solutions.
  • Gather business requirements and convert them into technical solutions.
  • Design scalable architecture and platform customization.
  • Configure and customize ServiceNow modules such as:
    • ITSM
    • ITOM
    • HRSD
    • CMDB
    • CSM
    • GRC/IRM
    • Service Catalog
    • Discovery
  • Develop workflows, business rules, client scripts, UI policies, Flow Designer, and integrations.
  • Build...

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