ServiceNow Project Manager/Business Analyst
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.
Responsibilities:
Provide analysis, development and documentation of improvement opportunities.
Document functional design, process flow diagrams, user stories, and gather feedback to influence solution design and approach.
Evaluate Service Management business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
Analyze dive...