ServiceNow Senior Consultant — Discovery, Service Mapping, SAM & HAM
Location
singapore, singapore
Job Type
Full-time
Category
Other-General
Posted
June 18, 2026
We are looking for a Senior Consultant with deep, hands-on expertise across Discovery, Service Mapping, Software Asset Management (SAM) and Hardware Asset Management (HAM). You will lead implementations, solve complex problems, and design scalable architectures — combining strong product and functional knowledge with the ability to anticipate the common pitfalls customers face and guide stakeholders confidently.
KEY RESPONSIBILITIES:- Implement, troubleshoot and optimise Discovery and Service Mapping, resolving complex CMDB and dependency-mapping challenges.
- Deliver SAM and HAM solutions end to end — from design and configuration through to adoption and value realisation.
- Advise customers on asset management strategy, normalisation, reconciliation, licensing positions and lifecycle governance.
- Proactively identify and mitigate common pitfalls and data-quality issues before they impact the customer.
- Design scalable, well-ar...