ServiceNow Technical Lead

CGI • Toronto, Ontario, Canada • Posted May 22, 2026

Location Toronto, Ontario
Job Type Full-time
Category Computer Occupations
Posted May 22, 2026

Position Description:

The ServiceNow Technical Lead is a hands on individual contributor responsible for providing senior level design guidance, configuration expertise, and platform governance for the ServiceNow ecosystem, with a strong focus on Operational Risk, Health & Safety, and compliance driven workflows.
This role is not an enterprise architect or team management position. Instead, it is a technical lead role who actively works within the platform to deliver high quality solutions, ensure best practice implementations, and maintain stable, scalable ServiceNow operations. The individual collaborates closely with architects, developers, and business stakeholders, acting as the technical authority and escalation point for solution design and complex platform issues.

Your future duties and responsibilities:

• Lead and support the design and configuration of ServiceNow solutions, with emphasis on Health & Safety, Risk, and com...

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