Services Senior Manager - Service Delivery Management
Would you like to take ownership of delivering an exceptional service to our customers?
Are you passionate about building relationships and ensuring customer success?
Partner with the best
As a Senior Service Delivery Manager, you will ensure that we maximize our short- and long-term revenue, profit and cash collection opportunity by ensuring flawless execution. You will oversee the on-time delivery, contract adherence and payment for our customers. You will coordinate job activities across organizational boundaries to ensure we deliver to our customers.
As a Senior Service Delivery Manager, you will be responsible for:
Ensure all activities are carried out according to our non-negotiables and our cultural pillars
Collaborate with sales/communications teams as well as direct interaction with customers for assigned area to understand the activity forecast (volume and complexity).
Ensure...