Shift Supervisor
Job Title: Shift Supervisor
Position Summary
The Shift Supervisor supports store operations and partners closely with the Store Manager and Assistant Manager to create a positive, customer-focused environment. This role helps direct the daily work of baristas, ensures high-quality customer service, upholds Starbucks standards, and contributes to a welcoming and efficient store atmosphere. Shift Supervisors lead by example, foster teamwork, and help maintain smooth operations during their assigned shifts.
Key Responsibilities
Customer Service & Store Experience
Deliver exceptional customer service by engaging customers, answering questions, and resolving concerns in a friendly, timely manner.
Maintain a clean, organized, and inviting café environment.
Model Starbucks’ mission and values to create a welcoming atmosphere for both customers and partners.