Shop Supervisor

Overview

Position Overview: Service Supervisor — Shop Operations

We're building scaling, and operating at a pace unmatched in the industry — and our service teams play a critical role in sustaining that momentum. As a Service Supervisor, you own the daily operational performance of the shop. You will drive productivity, eliminate inefficiencies, and ensure every repair meets Finning's standards for velocity, quality, and safety.

Responsibilities

• Lead and develop a high‑output technician team focused on safety, velocity, and quality.
• Manage all shop operations: workload assignment, bay flow, parts readiness, and final QC.
• Identify bottlenecks and implement corrective actions.
• Use data to drive decisions — productivity, rework and throughput.
• Execute Lean practices to standardize work, reduce waste, and increase velocity.
• Maintain an uncompromising safety and quality standard across every repair.