Site Reliability Engineer

Client is seeking an experienced Site Reliability Engineer (SRE) to support and enhance the reliability, performance, and operational efficiency of our global ServiceNow SaaS platform. As part of the Application Infrastructure (AI) team, you will be instrumental in advancing SRE practices, ensuring seamless integration and stability across on-premise infrastructure and cloud systems. This role combines software development, automation, systems engineering, and operations in a highly collaborative environment. This is a hybrid role with both development-focused and production operational responsibilities, including periodic on-call participation. K ey Responsibilities Drive automation and reliability improvements to reduce operational overhead and increase system availability Troubleshoot ServiceNow issues and occasionally resolve Linux-based infrastructure problems Develop and maintain observability tools including metrics, logging, tracing, and alerting to track and enhance system hea...