Site Reliability Engineer, Observability (Toronto)
Location
toronto, on
Job Type
Full-time
Category
Engineering
Posted
June 01, 2026
Site Reliability Engineer, Observability
Hybrid work model: two days in-office and remote options on remaining days.
Our Technology team is the backbone of the company, constantly creating, testing, learning, and iterating to meet customer needs in a fast‑paced, ideas‑led environment.
Responsibilities
- Support and evolve end‑to‑end observability solutions for collecting, shipping, storing, and querying OpenTelemetry signals (metrics, logs, and traces) across infrastructure, containers, and Kubernetes environments.
- Administer and operate core observability platforms (Splunk, New Relic, ClickHouse, Grafana, Lightrun), including service onboarding, access management, configuration, upgrades, and ongoing platform health.
- Contribute to building and advancing a contemporary OpenTelemetry‑based observability ecosystem that supports multiple telemetry types at scale.
- Improve and standardize instrumentation practices across se...