Social Intelligence & Platform Operations Analyst
Location
Austin, TX
Job Type
Full-time
Category
other-general
Posted
June 27, 2026
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
**Position Purpose:**
This role is responsible for leading day-to-day social listening, monitoring, and intelligence efforts while supporting the operational backbone of social media platforms and related tools. This role blends high-judgment analysis with hands-on execution, detecting and assessing reputational risk across digital channels and translating fragmented signals into clear, actionable insights for the business.
Beyond traditional reporting, the role serves as both an intelligence practitioner and platform steward—ensuring social listening tools, platform access, governance, and vendor relationships operate smoothly, securely, and consistently. This role plays a key rol...
**Position Purpose:**
This role is responsible for leading day-to-day social listening, monitoring, and intelligence efforts while supporting the operational backbone of social media platforms and related tools. This role blends high-judgment analysis with hands-on execution, detecting and assessing reputational risk across digital channels and translating fragmented signals into clear, actionable insights for the business.
Beyond traditional reporting, the role serves as both an intelligence practitioner and platform steward—ensuring social listening tools, platform access, governance, and vendor relationships operate smoothly, securely, and consistently. This role plays a key rol...