Software Engineer, Customer Care

Lyft • Toronto, Ontario, Canada • Posted June 21, 2026

Location Toronto, Ontario

Job Type Full-time

Category Computer Occupations

Posted June 21, 2026

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. 
We are looking for passionate and talented Software Engineers to join our Safety & Customer Care team. In this role, you will play a key part in leveraging rapidly evolving AI technologies to significantly improve our customer support experience. We highly value engineering excellence, cross-functional collaboration, and a dedication to writing clean, reliable, and highly performant code.

Responsibilities:
Collaborate with Product Managers, Designers, and other Engineers to define and deliver new product features and technical initiatives.

Design, develop, test, and deploy highly scalable and reliable software services and applications.

Write clean, well-tested, and maintainable code, following engineering best practices.

Participate in design...

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