Software Engineering Manager - Contact Center
Location
Birmingham, AL
Job Type
Full-time
Category
other-general
Posted
June 06, 2026
**Position Overview**
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineering Manager within PNC's Retail Tech organization, you will be based in Pittsburgh, PA or Strongsville, or Dallas, TX or Birmingham, AL.
Software Engineering Manager – Contact Center Technology
We are seeking a Software Engineering Manager to lead a development team supporting and evolving contact center technology platforms. This role requires a leader who combines strong people management skills with hands on technical depth, remaining actively involved in solution design, delivery execution, and day to day engineering operations.
This position goes beyond t...
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineering Manager within PNC's Retail Tech organization, you will be based in Pittsburgh, PA or Strongsville, or Dallas, TX or Birmingham, AL.
Software Engineering Manager – Contact Center Technology
We are seeking a Software Engineering Manager to lead a development team supporting and evolving contact center technology platforms. This role requires a leader who combines strong people management skills with hands on technical depth, remaining actively involved in solution design, delivery execution, and day to day engineering operations.
This position goes beyond t...