Software Support Engineer

Ascendion • Singapore, Singapore, Singapore • Posted June 03, 2026

Location Singapore, Singapore
Job Type Full-time
Category other-general
Posted June 03, 2026

Role:

  • We are hiring a software support engineer for a post-deployment software support role.
  • This is a hands-on technical role involving production troubleshooting, code-level debugging, bug fixing, application configuration, integration support, and stakeholder updates.
  • This is suitable for candidates from application support, production support, L2/L3 support, software maintenance, or software engineering backgrounds who are comfortable supporting live systems after deployment.


Responsibilities:

  • Investigate and resolve post-deployment application issues, including configuration, performance, integration, and software defects.
  • Perform code-level debugging and support bug fixes with the development team.
  • Review logs, alerts, and monitoring data to support incident investigation and performance troubleshooting.
  • Support integration issues involving APIs, messag...

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