Software Support Technician

RedChair Recruitment • Kerry, County Kerry, Ireland • Posted June 04, 2026

Location Kerry, County Kerry

Job Type Permanent

Category Computer Occupations

Posted June 04, 2026

We’re a leading recruitment agency representing a distinguished Medical Sales, Marketing, and Distribution company. Renowned for excellence, our client’s portfolio includes top-tier brands like Butterfly Network, Customed, Ansell, and 3M.
Seeking a proactive Software Support Technician for our client’s Technical Support Team in Kerry. Requires strong IT skills, troubleshooting abilities, and a customer-centric approach.

Responsibilities:
Provide exceptional technical support, handle installations, and conduct end-user training.

Collaborate on project teams for larger installations.

Manage customer queries via phone/email and maintain CRM records.

Identify and escalate software issues, ensuring timely resolution.

Maintain performance standards and manage customer requests effectively.
Qualifications and Experience:
Bachelor’s degree in IT, Computer Science, or related field.

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