Software Technical Support (Dubai based)
Location
dubai, dubai
Job Type
Full-time
Category
Other-General
Posted
June 07, 2026
Responsibilities
- Be the technical support point of contact for our key accounts.
- Solve and answer technical questions about our platform (emails, phone calls…).
- Test future features that will be deployed (functional & non-regression).
- Document and optimize resolution of recurring issues (critical thinking).
- Report directly to the Daxium Middle East Head of IT.
- Degree Bachelor’s degree in an IT related field (IT, Digital, Data…).
- Hard Skills Proficiency in MS Excel (pivot, macros, formulas); Ability to create presentations (MS PowerPoint); Basic knowledge of JavaScript is a plus; Basic knowledge of MS Power BI is a plus.
- Soft Skills Ability to meet deadlines; Not afraid to pick up the phone; High organization skills and attention to detail; Great team player who can also take ownership of tasks; Challenge the status quo.
- Languages Fluent in...