Software Training Specialist (AI-Enabled Learning & Content)
Location
mississauga, peel region
Job Type
Full-time
Category
Other-General
Posted
May 24, 2026
Software Training Specialist
Mississauga, Ontario – Hybrid (4 days/week in office)
Mattamy Asset Management – IT Enterprise Services
Responsibilities
- Design and produce AI generated and AI augmented enablement content, including role-based learning paths, task-level job aids, SOPs, walkthroughs, simulations, and quick reference guides.
- Use AI tools (e.g., Microsoft Copilot and similar platforms) to accelerate content creation, automate documentation, summarize workflows, and personalize learning assets.
- Rapidly translate business inputs (process documentation, system changes, support tickets, feedback, and workflows) into usable, high-impact learning content.
- Create role-based enablement materials aligned to real day-to-day workflows, with a focus on “how do I do my job today?” rather than system features alone.
- Partner with business and IT stakeholders to define critical tasks by role and map those...