Solar Storage Tech Support Engineer — Karachi
Company Description
At Badar Energy, we are dedicated to powering a sustainable future. As specialists in cutting‑edge solar storage solutions, we provide high‑performance batteries and energy storage equipment. Our products are designed to meet the growing demand for efficient, eco‑friendly energy systems. Join us to be part of a team that is committed to innovative and sustainable energy solutions.
Role Description
This is a full‑time, on‑site role located in Karachi for a Technical Support Engineer. The Technical Support Engineer will be responsible for providing technical support, troubleshooting issues, and offering analytical solutions. Additionally, they will handle customer support and ensure excellent customer service through call, email, and visits. Day‑to‑day tasks include diagnosing and resolving technical problems, assisting customers with technical inquiries, and maintaining detailed records of customer interactions.