Solutions Architect (CRM & Customer)
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
Solutions Architect (CRM & Customer)
Job Purpose
As a Solution Architect at Burberry, you will design and lead the adoption of digital technologies that bridge the gap between luxury retail trends and customer experience. You will focus on evolving the brand’s CRM and marketing capabilities, specifically within the Salesforce ecosystem, to drive engagement across all channels. This high‑impact, agile role requires close collaboration with senior leadership and delivery teams to build scalable, product‑centric solutions that adapt to the changing demands of the digital landscape.
Responsibilities
- Develop an e...