Sorting Center - Workforce Management Planner (Calamba, Laguna) - Operations, SPX Express
Location
manila, metro manila
Job Type
Full-time
Category
Management & Operations
Posted
June 05, 2026
Overview
Sorting Center - Workforce Management Planner (Calamba, Laguna) - Operations, SPX Express. Responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication while ensuring forecast alignment with strategic goals.
Responsibilities
- Responsible for forecast modeling, capacity planning, collaboration and effective communication while ensuring forecast alignment with strategic goals.
- Overall oversight of WFM tasks and strategies to include forecasting and capacity planning, scheduling, and real-time monitoring.
- Interface with leaders to understand the fast-changing business needs and make updates where necessary.
- Lead projects and improvements to drive efficiencies in the team.
- Coordinate with third-party partners on headcount requirements and monitor agency performance and compliance.
- Conduct monthly business performance reviews with ...