Spa Manager

Anantara The Palm employees always find new ways to look after the business their guests and their colleagues. Within this the key responsibilities for this position are:

• Communicate with the team to identify areas for improvement and develop and implement continuous improvement programs.
• Ensure all staff clearly understand their responsibilities and job descriptions.
• Ensure all reports submitted to Operations and other relevant stakeholders are accurate and concise.
• Provide the team with a clear understanding of spa costs and expenses including petty cash expenditures product usage and other operational costs.
• Conduct disciplinary actions as required accurately documenting verbal and written warnings for policy and procedure violations.
• Conduct weekly meetings with all staff to discuss revenue performance operational challenges sales techniques quality of work training needs and ...