Spa & Wellness Training Manager
The Spa & Wellness Training Manager will take full responsibility for developing the education curriculum for qualified spa therapists. This includes technical training, guest journey, treatment touch points and service standards within Spa & Wellness operations. The role includes designing training plans and course material and delivering hands‑on training.
As a subject‑matter expert, this role supports the Director of Spa & Wellness to achieve service excellence, consistent treatment delivery, and commercial results by building team capability across technical skills, consultation, retail, wellness and longevity standards. The Spa & Wellness Training Manager partners closely with Spa Operations, HR, Training and Brand teams to sustain a culture of learning, compliance, and continuous improvement.
Job Responsibilities
Operations & Guest Experience
- Act as a brand guardian for Spa & Wellness standards, ensuri...